BounceOSBounceOS

FAQ

Practical answers for operatorsand launch teams.

These are the questions that matter when you are deciding how BounceOS fits the business, the website, and the actual operator workflow.

Bounce house party setup for customers

Can operators edit their own website content?

Yes. Admin users can update site settings, design choices, and package details without touching code.

Do templates change the product features?

No. Templates change the presentation layer, not the underlying website, lead, waiver, or publishing workflow.

How are leads managed?

Leads are stored per tenant and surfaced in admin with clear statuses for contacted, quoted, booked, and closed-lost workflows.

Can we require waivers before setup?

Yes. Add your waiver URL and enable waiver-required messaging so the public site communicates it clearly.

Can we track waivers manually?

Yes. BounceOS includes a waiver tracking area for logging signed waivers, provider references, and notes.

Can unpublished sites still be reviewed?

Yes. Preview mode lets the operator inspect the public experience before going live.

Is tenant data isolated?

Yes. Tenant isolation is part of the platform model and access is scoped to active tenant membership.

When does billing matter?

You can set up the workspace first, but an active Starter subscription is required before making the website live.

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